Program Analyst (Informatics) (Data Analyst)
Summary VA Hudson Valley Health Care System is looking to fill one Program/Data Analyst (Informatics) position within the Quality and Patient Safety Department.
The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and applicant of new technologies throughout the Veteran Health Administration.
Responsibilities Consultation and Education:
The employee consults, advises and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient.
Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems; initiates, develops and executes complex projects that support veterans' health care needs, collaborating effectively in a lead role; assists clinical business end users in reengineering business processes for clinical efficiency and documentation.
Identifies end-user educational requirements and training needs; develops educational programs and instructional materials and appropriate tools to educate the users and support staff at all levels of the organization, and trains others to deliver educational programs.
Clinical:
Exercises knowledge in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses.
Uses data to assess treatment impacts such as:
clinical endpoints.
health status outcomes and utility estimates; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact assessments.
Policy/Governance:
Maintains knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations.
Advises those In the Informatics organizational structure of programmatic (formal and informal methods) and security requirements for data access, and advises staff members on directives, policies, and best practices for making requirements operational.
Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines.
Technology and Data:
Provides relevant clinical and/or administrative data to identify, quantify and resolve organizational problems.
Integrates software applications for clinical services by:
(I) evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software and coordinating any required modifications; (2) reviewing the effectiveness of the systems and procedures to assure optimum benefit to patient care activities; and (3) troubleshooting when functionality is compromised by determining the cause of and/or the solution to the problem.
Human Factors:
On an ongoing basis, improves efficiency and effectiveness of processes by utilizing knowledge of human factors, usability of redesigned health information systems (i.
e.
software and hardware), and knowledge of human physical and psychological barriers to usability.
Conducts tests to analyze usability, sequencing, flow, plain language, minimum key strokes, and comfort level of the user, ensuring adaptability of the process to the workflow and that the processes used are the most efficient and effective.
Management of Projects:
The employee guides the evolution of clinical software and processes using creative and well developed interpersonal skills to achieve effective communication with the end users, Office of Information and Technology and management.
Collaborates with technical, clinical and administrative staff to develop system requirements while understanding system capabilities and limitations.
Evaluates circumstances where new operational procedures are needed and where health information systems require revision.
Serving as project leader or team member, works through and with interdisciplinary teams to complete health information system initiatives established by national, Veterans Integrated Service Networks (VISN), and local authorities.
Plans, organizes, estimates cost, coordinates and communicates with staff, and conducts all phases of the project.
Uses analytical and evaluative techniques to assess the effectiveness of results and of other related programs.
Works closely with employees from all levels and all disciplines across multiple organizations, including leadership at the facility, VISN, or national levels, OI&T, commercial vendors, experts in the field, and others.
Performs other duties as assigned.
Work Schedule:
Monday-Friday 8:
00am-4:
00pm Virtual:
This is not a virtual position.
Position Description/PD#:
Program Analyst (Informatics) (Data Analyst)/PD049890 and PD37742-A Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2023.
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-11 position you must have served 52 weeks at the GS-09.
For the GS-12 position you must have served 52 weeks ar the GS-11.
The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
GS-11 Requirements SPECIALIZED EXPERIENCE REQUIREMENT:
One full year of specialized experience equivalent to the next lower grade level (GS-9) in the Federal service.
Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
Qualifying experience is experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; experience planning, organizing, and developing studies or projects, making recommendations on operating programs and negotiating with others to accept and implement recommendations; and experience evaluating and making recommendations regarding health care delivery systems.
- OR - EDUCATION SUBSTITUTION:
A Ph.
D.
or equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree that is related to this position OR LL.
M.
, if related.
NOTE:
Your education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study.
A copy of your transcript is required at the time of application.
- OR - COMBINATION:
An equivalent combination of specialized experience and graduate education as described above may be used to fully meet the requirements of this position.
NOTE:
Only graduate education in excess of the first 18 semester hours is creditable toward meeting the requirements when combining education and experience.
A copy of your transcript is required at the time of application.
GS-12 Requirements SPECIALIZED EXPERIENCE REQUIREMENT:
One full year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service.
Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
Qualifying experience is experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; experience planning, organizing, and developing studies or projects, making recommendations on operating programs and negotiating with others to accept and implement recommendations; and experience evaluating and making recommendations regarding health care delivery systems.
You will be rated on the following Competencies for this position:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements:
Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another.
The incumbent works with a computer screen and keyboard.
Some physical effort such as standing, walking, bending or prolonged sitting may be required.
The incumbent may be exposed to walking to outlying areas.
The work places no special physical demands on the employee.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.
To be well-qualified:
applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http:
//www.
opm.
gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Adaptability Administration Assessments Business Processes Clinical Works Communication Estimated Salary: $20 to $28 per hour based on qualifications.
The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and applicant of new technologies throughout the Veteran Health Administration.
Responsibilities Consultation and Education:
The employee consults, advises and educates all levels of employees including the highest levels of management, on methods and means to make health care operations more effective and efficient.
Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems; initiates, develops and executes complex projects that support veterans' health care needs, collaborating effectively in a lead role; assists clinical business end users in reengineering business processes for clinical efficiency and documentation.
Identifies end-user educational requirements and training needs; develops educational programs and instructional materials and appropriate tools to educate the users and support staff at all levels of the organization, and trains others to deliver educational programs.
Clinical:
Exercises knowledge in clinical operations, develops and/or oversees the development of information related to patient care, such as patient registries to allow the Clinical Team to track management of patient illnesses.
Uses data to assess treatment impacts such as:
clinical endpoints.
health status outcomes and utility estimates; estimated usage; characteristics of treating designated populations; evaluating patterns of substitution against other products such as resource impact assessments.
Policy/Governance:
Maintains knowledge of changes in technology and clinical environment to identify, propose, formulate and support new or revised major administrative and clinical policies and directives for clinical software packages in accordance with VHA regulations.
Advises those In the Informatics organizational structure of programmatic (formal and informal methods) and security requirements for data access, and advises staff members on directives, policies, and best practices for making requirements operational.
Develops and presents recommendations for improving clinical data-management methods, follow-up procedures, and timely compliance with regulatory guidelines.
Technology and Data:
Provides relevant clinical and/or administrative data to identify, quantify and resolve organizational problems.
Integrates software applications for clinical services by:
(I) evaluating the unique needs of the specific clinical services in conjunction with the capabilities of the software and coordinating any required modifications; (2) reviewing the effectiveness of the systems and procedures to assure optimum benefit to patient care activities; and (3) troubleshooting when functionality is compromised by determining the cause of and/or the solution to the problem.
Human Factors:
On an ongoing basis, improves efficiency and effectiveness of processes by utilizing knowledge of human factors, usability of redesigned health information systems (i.
e.
software and hardware), and knowledge of human physical and psychological barriers to usability.
Conducts tests to analyze usability, sequencing, flow, plain language, minimum key strokes, and comfort level of the user, ensuring adaptability of the process to the workflow and that the processes used are the most efficient and effective.
Management of Projects:
The employee guides the evolution of clinical software and processes using creative and well developed interpersonal skills to achieve effective communication with the end users, Office of Information and Technology and management.
Collaborates with technical, clinical and administrative staff to develop system requirements while understanding system capabilities and limitations.
Evaluates circumstances where new operational procedures are needed and where health information systems require revision.
Serving as project leader or team member, works through and with interdisciplinary teams to complete health information system initiatives established by national, Veterans Integrated Service Networks (VISN), and local authorities.
Plans, organizes, estimates cost, coordinates and communicates with staff, and conducts all phases of the project.
Uses analytical and evaluative techniques to assess the effectiveness of results and of other related programs.
Works closely with employees from all levels and all disciplines across multiple organizations, including leadership at the facility, VISN, or national levels, OI&T, commercial vendors, experts in the field, and others.
Performs other duties as assigned.
Work Schedule:
Monday-Friday 8:
00am-4:
00pm Virtual:
This is not a virtual position.
Position Description/PD#:
Program Analyst (Informatics) (Data Analyst)/PD049890 and PD37742-A Relocation/Recruitment Incentives:
Not Authorized Permanent Change of Station (PCS):
Not Authorized Financial Disclosure Report:
Not required Requirements Conditions of Employment You must be a U.
S.
Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See Additional Information below for details.
Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/11/2023.
Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.
For a GS-11 position you must have served 52 weeks at the GS-09.
For the GS-12 position you must have served 52 weeks ar the GS-11.
The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.
In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience and/or education as described below:
GS-11 Requirements SPECIALIZED EXPERIENCE REQUIREMENT:
One full year of specialized experience equivalent to the next lower grade level (GS-9) in the Federal service.
Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
Qualifying experience is experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; experience planning, organizing, and developing studies or projects, making recommendations on operating programs and negotiating with others to accept and implement recommendations; and experience evaluating and making recommendations regarding health care delivery systems.
- OR - EDUCATION SUBSTITUTION:
A Ph.
D.
or equivalent doctoral degree OR three full years of progressively higher-level graduate education leading to such a degree that is related to this position OR LL.
M.
, if related.
NOTE:
Your education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one year of full-time study; if that number cannot be obtained from the transcript, 18 semester hours will be considered as one full academic year of graduate study.
A copy of your transcript is required at the time of application.
- OR - COMBINATION:
An equivalent combination of specialized experience and graduate education as described above may be used to fully meet the requirements of this position.
NOTE:
Only graduate education in excess of the first 18 semester hours is creditable toward meeting the requirements when combining education and experience.
A copy of your transcript is required at the time of application.
GS-12 Requirements SPECIALIZED EXPERIENCE REQUIREMENT:
One full year of specialized experience equivalent to the next lower grade level (GS-11) in the Federal service.
Specialized experience is that which has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.
Qualifying experience is experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of a clinical program; experience planning, organizing, and developing studies or projects, making recommendations on operating programs and negotiating with others to accept and implement recommendations; and experience evaluating and making recommendations regarding health care delivery systems.
You will be rated on the following Competencies for this position:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religions; spiritual; community; student; social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Note:
A full year of work is considered to be 35-40 hours of work per week.
Part-time experience will be credited on the basis of time actually spent in appropriate activities.
Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements:
Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another.
The incumbent works with a computer screen and keyboard.
Some physical effort such as standing, walking, bending or prolonged sitting may be required.
The incumbent may be exposed to walking to outlying areas.
The work places no special physical demands on the employee.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.
opm.
gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note:
Only education or degrees recognized by the U.
S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
You can verify your education here:
http:
//ope.
ed.
gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit:
http:
//www.
ed.
gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.
html.
Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave:
Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
This credited service can be used in determining the rate at which they earn annual leave.
Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies.
To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy.
To be well-qualified:
applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job.
Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http:
//www.
opm.
gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
This job opportunity announcement may be used to fill additional vacancies.
Pursuant to VHA Directive 1193.
01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.
e.
, medical, religious or pregnancy).
VHA HCPs do not include remote workers who only infrequently enter VHA locations.
If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date.
The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Recommended Skills Adaptability Administration Assessments Business Processes Clinical Works Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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